All rates are per night and quoted in New Zealand Dollars and are inclusive of Government Goods and Services Tax at 15% (GST)

• A bond of $250 in addition to the first night charge is required as a deposit to secure your booking

• The balance is payable 30 days prior to arrival.

• A minimum 3-night stay applies for NZ official long weekends

• We regret pets are not allowed

• We ask you to respect the non-smoking policy inside the buildings and guest rooms

• Guest check in 3pm and checkout is 10am. Any other times are by arrangement

• As changes to your reservation or cancellations affect us greatly, the following cancellation policy applies:

  • Outside 90 days prior to arrival 10% of total amount is payable

  • 90 - 60 days prior to arrival 25% of total amount is payable

  • 60 - 30 days prior to arrival 50% of total amount is payable

  • Less than 30 days prior to arrival total amount is payable

• We encourage all guests to take out travel insurance in the event that circumstances beyond their control cause cancellation of their booking and incur a cancellation fee

Specific Government lockdowns forcing cancellations: Transferring of your booking to future dates within three months will be facilitated on a one-on-one basis and if possible carrying forward any deposits paid to this future booking ($250 admin fee applies)

• Parties or functions strictly by arrangement with manager, additional fees may apply

• Your confirmation of booking obliges you to have read the above Notes & Policies and to have agreed to comply with them

Privacy Policy

No Credit Card information is stored by HighCliff Retreats.

Credit card details are entered by the booking party and processed through an external, secure gateway provider (eWay).

In the case of a phone booking, credit card details will not be written down, but entered directly into the secure gateway.

Any Questions?

Contact us at:

highcliff.retreats@xtra.co.nz
P O Box 8709, Havelock North 4157
027 448 1655